We have compiled a list of questions that are frequently asked by our customers.
If you have a query about Direct Travel Insurance, our policies or your cover hopefully you can find the answer here.

Please use the FAQ search to find the answer to your question, or, alternatively, you can view a related selection of FAQs by selecting the relevant category below.

If you cannot find the answer to your question, please email us, or call us on 0845 605 2700. We are open 9am-8pm, 7 days a week, and a member or our sales team will be happy to assist you.